When thinking of service activities, many people picture a technician who drives up to the customer with his toolbox, repairs the defective part or system, and after he has finished his work, he will not be seen by the customer for a while. This image is outdated and does not, at all, apply to the customer service of a company that would really be a Business Partner for the Customers.
Imel, through its experience and knowledge, makes sure its customers will remain competitive in the long run. To do so, we aim to provide after-sale customer support through integrated and quick reaction-time services, such as:
The ultimate objectives here are cutting production costs by streamlining operations, with a focus on productivity and yield for client assets. This is what underpins all developments by the Imel Service Division. You can expect high-performance technological service packages that guarantee a rapid return on investment. Equally important to you is knowing you can achieve the best production results, environment protection, and profitability. Whatever your requirements, our range is wide enough to cover all your needs. We’ll be delighted to devise a customized solution just for you.
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